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Maintenance Requests:

(574) 631-8888

After Hours Maintenance Emergencies:

(574) 631-5555

About Us 

The Campus Work Control Center oversees the University's maintenance work order management system, commonly known as "AiM". We can assist campus with the following:      

  • Efficient handling of urgent facility work requests
  • Answering billing questions
  • Dispatching appropriate service professionals
  • Providing training for AiM
  • Checking on the status of work requests
  • Resolving technical issues with the AiM system
  • Routing work orders
  • Processing work order charges from internal and external service providers
  • Providing business intelligence reports for managers